PRIVACY & DATA TRANSPARENCY

Privacy Policy & Data Declaration

Last Updated: August 25, 2026. We believe in 100% transparent data ethics. Below is our complete declaration of what data we collect, why we collect it, how it is secured, and how you retain total ownership.

256-Bit SSL Encryption

All data in transit and at rest is secured via bank-grade TLS/SSL encryption.

Zero Data Selling

We never sell, monetize, or disclose your trading logs to third-party brokers or advertisers.

100% User Ownership

Export your journal history or permanently delete your account & data at any moment.

Full User Data Collection & Processing Map

GDPR & CCPA Compliant

1. Account & Profile Info

Never shared with third parties
What We Collect

Full Name, Email Address, Bcrypt Encrypted Password Hash, Avatar URL

Why We Collect It

To authenticate your account, maintain secure JWT sessions, manage access permissions, and facilitate password resets.

Where It Is Stored

PostgreSQL Database (TLS/SSL Encrypted at Rest & in Transit)

2. Trading & Performance Data

Never sold, rented, or shared with brokerages
What We Collect

Trade ticket numbers, open/close timestamps, currency pair/symbol (e.g. XAUUSD), lot sizes, entry/exit execution prices, profit & loss (P&L), swaps, and commissions.

Why We Collect It

To generate your analytical performance reports, monthly P&L calendars, win-rate metrics, risk-reward ratios, and AI Trade Doctor psychological habit audits.

Where It Is Stored

PostgreSQL Database (Isolated per user account)

3. MT5 / MT4 Sync Tokens

Sent only to your designated broker server for authentication
What We Collect

MT5 account login number, broker server name, and read-only investor handshake token / EA Webhook token.

Why We Collect It

To establish a secure, read-only telemetry bridge with your MetaTrader terminal for sub-second real-time trade ingestion. Cannot place or close orders.

Where It Is Stored

Encrypted memory / isolated DB token record

4. Technical & Network Telemetry

Never stored long-term or shared externally
What We Collect

IP address, browser User-Agent, device OS (Windows/Mac), screen resolution, and session timestamps.

Why We Collect It

For DDoS protection, automated brute-force rate limiting (5 attempts/min on auth), detecting unauthorized account logins, and responsive UI rendering.

Where It Is Stored

Temporary in-memory sliding window cache (cleared every 60s)

5. Subscription & Payment Records

Never shared; processed strictly for verification
What We Collect

Selected plan tier (Free / Pro / Elite), UTR transaction reference number, transaction date, and payment status.

Why We Collect It

To verify your plan upgrade, activate Pro/Elite features, maintain billing history, and provide receipt invoices.

Where It Is Stored

PostgreSQL Database (`Payment` table)

6. AI Strategy Queries

Sent strictly as prompt text to Google Gemini AI (No Personal PII attached)
What We Collect

Trading strategy text input into the AI Backtester (e.g. 'FVG on 15m with 1:2 RR').

Why We Collect It

To simulate multi-month historical backtests, win-rate curves, and AI recommendations.

Where It Is Stored

Temporary session payload

1. Password & Credential Security

We never store plaintext passwords under any circumstances. User passwords are automatically salted and hashed using standard BCrypt (10 rounds). Plaintext passwords cannot be viewed or retrieved even by our senior database administrators.

Investor passwords supplied for MT5 / MT4 synchronization operate strictly in a read-only capacity. They cannot place, modify, or liquidate live orders in your brokerage accounts.

2. Cookies & Local Storage Usage

We use secure, HTTP-only session cookies with sameSite: 'lax' to maintain your encrypted login token. No personal identification information (PII) or sensitive passwords are ever saved in unencrypted browser storage.

You can customize your cookie consent at any time via our interactive Cookie Preferences panel.

3. Right to Data Erasure (Permanent Account Deletion)

In full compliance with European GDPR (Article 17) and California CCPA guidelines, you have the absolute right to request permanent erasure of your account and all associated trading data.

When an account deletion is executed via DELETE /api/user/profile or by contacting support, all associated user records, linked MT5 trading accounts, trade tickets, journal entries, and payment references are permanently removed from our production databases.

4. Trademark & Third-Party Disclosures

TradeFXLounge™ is an independent software platform.

MetaTrader 4®, MetaTrader 5®, MT4®, and MT5® are registered trademarks of MetaQuotes Ltd. FTMO, FundedNext, The5ers, FundingPips, and other mentioned proprietary trading firms are trademarks of their respective owners. TradeFXLounge is not affiliated with, authorized, or endorsed by MetaQuotes Ltd or any referenced prop firm.

Have questions regarding your data privacy?